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AT&T Reverses Course, Offers FaceTime on Tiered Data Plans


AT&T will offer Apple's FaceTime iPhone video chat service over LTE networks to mobile customers with tiered data plans, the company announced in a course reversal Wednesday.

Previously, only customers using shared data plans could access the service via wireless data services.

FaceTime capability will be rolled out to AT&T customers on tiered data plans over the next eight to ten weeks, according to a company release. The app will remain Wi-Fi-only for customers on an unlimited plan or with a non-LTE device.

In news likely to be welcomed by the disabled community, AT&T also said it will allow deaf and hard-of-hearing customers on its tiered Text Accessibility Plans to use Fac…
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AT&T sets single day sales, activation record with iPad

While the company hasn't provided specific numbers, AT&T announced this morning that the new iPad set a single-day sales and activation record in the 24 hours of availability.

In a short statement from AT&T, the company said that it had encountered “robust demand for the new iPad.” Shortly thereafter, Apple CEO Tim Cook echoed those comments during this morning's “cash call” by announcing a record weekend of iPad sales.

While AT&T's 4G LTE network is much smaller than that of competitor Verizon, the new iPad — which is the first to support 4G LTE — could be a real draw for AT&T customers who want more speed when they're mobile.

As of the end of the December quarter, Apple had sold 55 million iPads. Piper Jaffray analyst and TUAW favorite Gene Munster noted last week that he expected Apple to move over a million iPads on Friday. Since Wall Street expects Apple to sell about 10.1 million iPads in the current quarter, the hot launch of the latest iPad could be the first sign of another record-breaking quarter.

AT&T sets single day sales, activation record with iPad originally appeared on TUAW – The Unofficial Apple Weblog on Mon, 19 Mar 2012 12:30:00 EST. Please see our terms for use of feeds.

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AT&T flips 4G LTE live, nearly 97 percent of America wonders where the party is


According to Ma Bell, AT&T covers 97 percent of all Americans. Of course, that's including those “one bar of EDGE” places that are uncovered so far as reality's concerned, but regardless of all that — there's no denying that AT&T's LTE launch is on the subdued side. With Verizon rolling out five times more LTE markets this month than AT&T is even launching with, the country's largest GSM carrier definitely has some catching up to do. Regardless of the standings, the company appears to have (quietly) gone live with five LTE markets as of today, with Chicago, Atlanta, San Antonio, Dallas / Fort Worth and Houston getting first dibs. The source link below takes you to the new coverage map, as well as to a promise from the carrier to expand “4G LTE” (not to be confused with the other 4G, more accurately known as HSPA+) to 15 major metropolitan areas by the year’s end. Notice how rural areas aren’t mentioned, despite plenty of grandstanding near D.C.? Don’t worry, guys — it’s just Rethinking Possible.

[Thanks, Marcus]

AT&T flips 4G LTE live, nearly 97 percent of America wonders where the party is originally appeared on Engadget on Sun, 18 Sep 2011 12:29:00 EDT. Please see our terms for use of feeds.

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Is it possible? AT&T drops lower in customer satisfaction survey

It's a bit of a surprise. AT&T has dropped below Sprint in consumer ratings, at least according to the American Customer Satisfaction Index, as reported by the Associated Press. Both T-Mobile and AT&T are ranked at the bottom, which makes you wonder about the wisdom of the announced sale of T-Mobile to AT&T. Think of the fun customers will have as the two worst companies on the list merge accounting systems and networks. Consumer Reports also ranks AT&T the worst of the cellular carriers.

Sprint and Verizon both get a score of 72 in the survey, which was done by polling 8,000 households in the first quarter of the year. AT&T is at the bottom with a score of 66, down 3 points from last year. T-Mobile scores a 70, also down 3 from a year ago.

At first glance I would have thought there would be some improvement in the AT&T score. We've been reporting on problems for years, and AT&T says it has spent millions in upgrades and says it has been trying to fill in the coverage gaps. What's your experience? Is AT&T getting better or worse, and if you made the jump to Verizon, are you happier?

Is it possible? AT&T drops lower in customer satisfaction survey originally appeared on TUAW on Thu, 19 May 2011 19:00:00 EST. Please see our terms for use of feeds.

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