Design Festival: Creating Comfortable Usability Tests

A usability test is simply observing a person using your web site or application in a guided and intentional way with the goal of learning how to improve.

The contents of the test itself are important, but your test will suffer mightily if the participants don’t feel comfortable and at ease. Whether you are in a conference room or at a coffee shop with a laptop, there are some things you should consider before jumping into a usability test:

Be Prepared!

Your participants will be able to tell if you’re not prepared and it will set the tone for the rest of the test.

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